If the test fails, follow the troubleshooting procedures listed below and
rerun the diagnostics tests by clicking on the Rerun Diagnostic Tests
button at the bottom of this page. If all the tests pass, close and restart
your Web browser to access the Internet.
Troubleshooting:
NOTE: If Test the assigned IP address fails, this test result displays
N/A.
- Turn off the DSL modem, wait 10 seconds, and turn it back on. Wait at
least one minute for the modem to completely restart and to establish
a connection. If the PPPoE LED is on the modem turns solid green, close
your Web browser and restart it.
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