If the test fails, follow the troubleshooting procedures listed below and
rerun the diagnostics tests by clicking on the Rerun Diagnostic Tests
button at the bottom of this page. If all the tests pass, close and restart
your Web browser to access the Internet.
Troubleshooting:
-
If you are not able to access this page, verify that the Ethernet cable
from your computer or your hub is connected to the LAN port on DSL
Router.
Reseat the cable by unplugging both ends and reconnecting them to their
respective ports.
-
Turn off the DSL Router, wait 10 seconds and turn it back ON.
-
Make sure you are using the Ethernet cable supplied with your DSL
Router
-
With the router on, press the reset button on the DSL Router
for at least five seconds and release it. This resets the DSL Router
to its default settings. Wait for the DSL Router to initialize,
then close and restart your Web browser. To reconfigure the router, type
your DSL Account username and password.
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