If the test fails, follow the troubleshooting procedures listed below and
rerun the diagnostics tests by clicking on the Rerun Diagnostic Tests
button at the bottom of this page. If all the tests pass, close and restart
your Web browser to access the Internet.
Troubleshooting:
-
Verify that the Wireless configurations
from your computer and your DSL Modem Router are matched and corrected.
-
Turn off the DSL Router, wait 10 seconds and turn it back ON.
-
With the router on, press the reset button on the DSL Router
for at least five seconds and release it. This resets the DSL Router
to its default settings. Wait for the DSL Router to initialize,
then close and restart your Web browser. To reconfigure the router, type
your DSL Account username and password.
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